Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 I paid for my account, but I can't login. Why?


Under the majority of circumstances, your account will be setup/renewed within 5 minutes of payment.

However, under certain conditions, Paymentwall (our payment processor) may put a hold on the payment made, pending manual approval from their end. This is usually completed within a few hours, and on weekends it can up to as much as 12-18 hours.

Rest assured, though, as soon as Paymentwall completes your payment, our system will create an account for you (or extend your existing one) immediately.
Was this article helpful? yes / no

Article details

Article ID: 1

Category: Sales/Billing

Date added: 2010-05-06 07:45:55

Views : 6045

Rating (Votes): Article rated 3.0/5.0 (26)